TRAINING
If you’re Japanese or have lived in Japan, you’ll already have a good understanding of the high standards of Japanese customer service, the attention to detail, process and craftsmanship (monozukuri). But you might be struggling to help your colleagues or suppliers to reach the same level of understanding. Japan Intercultural Consulting—represented in the Europe, Middle East and Africa region by Rudlin Consulting—can provide in-house workshops which cover topics such as “Top Ten Things Japanese Customers Want”—suitable for various sectors from professional services to automotive to retail.